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New Braunfels Division

1414 Burgundy
New Braunfels, TX 78132 
Office: 830-214-0299

Instructions

  1. Review your Limited Warranty to determine if the issue you are experiencing is a servicable item or homeowner maintenance. 
  2. Complete this form and submit your service request.
  3. A Customer Service Representative will be in contact with you upon receipt of your service request form. 

*Please Note: Service Work will be performed between 8am and 5pm Monday through Friday excluding Holidays.

Customer Service - Warranty Request